Virtual Festival Eventive and Viewing Tips

Because of the Covid-19 health crisis, the 15th Washington University African Film Festival will be held virtually.

 

We have partnered with Eventive to present the virtual festival. During the festival, Eventive provides assistance with those having technical difficulties. The festival remains free and open to the public and we are excited to still offer conversation with prominent African filmmakers. Because our tickets are free, we do not offer “passes” to the festival.

We hope to provide helpful tips and links below to ensure you are able to watch this year’s festival. 

Need technical support?

Visit the Eventive Help Page for detailed setup instructions, FAQs, and tech support.

Want to speak to someone?

Can’t find an answer in the FAQs? Click the here to find the Live Chat option (located at the bottom of the page).

Do you Want to View the Festival on your TV?
One of the easiest ways to stream a title on your TV is to connect your laptop, phone, or device to your TV with an HDMI cable. Depending on the type of computer and device you have, you may need a different cable or adapter.

Windows PC: Most Windows computers have a dedicated HDMI port. In this case, you will need a simple HDMI-to-HDMI cable.

Mac Laptop: Newer Mac laptops like the MacBook Pro will need a special cable or a special adapter that you plug into a regular HDMI cable. Older Mac laptops will have a dedicated HDMI port or a Thunderbolt 2 port.

Android: Modern Android devices use USB C connections, which are compatible with Thunderbolt 3 connections, so you can use one of the above cables or adapters. After you’ve connected your device, you may need to adjust the display settings on your laptop or device.

First, select the correct HDMI input with your TV remote.

Then: On a Mac Laptop: Go to the Apple Menu. Open System Preferences. Click on Displays. Make certain that the box that says “Show mirroring options in the menu bar when available” is not ticked.

On a Windows PC: Go to Settings. Go to System. Go to Display. Make sure TV is selected. You can also adjust the resolution to match the one of your television. Go to Audio and make sure TV is selected as well.

If you have an Apple TV, Chromecast, Roku, Firestick, or similar device, set your computer or mobile device to “airplay” or “cast” to the TV. Unlock the program on Eventive Virtual Festival, then set your player window to full screen using the icon at the lower right.
Apple TV app: Please download the “Eventive TV” app from the Apple TV App Store (accessible via your TV). When you open the app for the first time you’ll see an activation code.

On another device, please navigate to watch.eventive.org/tv, then login if necessary and use the code to connect your account. Now, select from the available channels on the Eventive Apple TV app to begin watching. All of your unlocked content will be available on the app. If a program has not already been unlocked, you’ll have to unlock it on another device such as a laptop or mobile device first. If you ever need to re-activate the TV app, you can select TV app setup by hovering over the login ID circle at the upper right of the device screen.

Roku app: The Eventive Roku app is currently in BETA. This means that changes are possible, and it is not yet available in the public channel store. If you would like to try out the Roku app, please install it by clicking the following link and logging in with your Roku account: my.roku.com/add/6MHHHM2

Once you have installed the app, open it and follow the instructions to login. All of your unlocked content will be available on the app. If a program has not already been unlocked, you’ll have to unlock it on another device such as a laptop or mobile device first.

Please note: Livestreams are currently not available via the TV app. You can AirPlay them from another device to your TV.

Please note: Livestreams are currently not available via the TV app. You can cast them from another device to your TV.